Our Offices Are Now:
Customs Support Langford
Customs Support London Gateway
Customs Support Liverpool
MyFreeway
A key element of any business improvement requires total visibility and control. It can’t be improved or controlled if it can’t be measured. MyFreeway is a customs management system, designed by you for you, to manage any required process.
The UCR list, which was previously accessible through the Britannia Bureau Website, will now be available through the main MyFreeway platform.
About Customs Support Group (CSG)
CSG is the leading European provider of customs and trade solutions, facilitating seamless cross-border operations through cutting-edge digital innovations and unmatched industry expertise.
With a presence in all major European strategic locations and the most comprehensive service offering in the market, we deliver unparalleled value to our customers by enhancing their operational efficiency, optimising duties and costs, ensuring regulatory compliance, and safeguarding their brand reputation amidst the ever-changing complexity of the customs landscape.
Backed by a team of over 1700 dedicated customs professionals, we ensure our clients’ goods can cross borders with minimal risk and maximum efficiency without hassle or delay.
100+
Offices in Strategic Locations
14
European Markets
1700+
Industry Experts
25+
Years of Experience
Discover Our Full
Service Portfolio
Import / Export / Transit Declaration Services
- Preparation, Validation and Submission of Import, Export and Transit Documentation
- Validation of Import Goods Harmonised System (HS) Codes
- Coordination of Physical Inspections
- Management of Phytosanitary Certification Requests
- Handling of Excise Declarations
- Facilitation of Other Specialised Declarations (ATA, Carnet, etc.)
- Simplified Customs Procedures (SCDP)
- Licence, Certification & Authorisation Support:
- Import/Export Licence
- AEO Certificate (Authorised Economic Operator)
- IPR/OPR Licence (Inward / Outward Processing Relief)
- Bonded Warehouse Licence
- Excise Warehouse Licence
- Consignee Status Authorisation
- Simplified Procedure Authorisation
- Temporary Admission Authorisation
- End-Use Relief Authorisation
- Deferment Account Application
- Customs Guarantee Optimisation
- Fiscal Representation
- Goods Classification (HS-Code) & Provision of Binding Tariff Information (BTI)
- Defining Product Origin & Value (BOI, CVA)
- Duty Management & Optimisation
- Simplified Declaration Procedures
- Facilitating Customs Bonded Warehouses
- Duty Relief Provision (Inward/Outward Processing Relief)
- Duty Amendment & Dispute Process Support
- Excise Duty Management
- Duty & VAT Advisory
- Operating Deferment Accounts
- Legislation & Trade Impact Updates
- Compliance Insight & Advisory
- Environmental and ESG Compliance
- Legislative Reporting
- CBAM
- Deforestation (EUDR)
- Export Control & Dual Use Compliance
- Sanctions & Embargo Compliance
- Data Insight Reporting:
- Duties & Taxes Data Reporting
- Track & Trace Customs Status Events
- Risk & Non-Release Data
- Tailor-Made Data Reports
- Intrastat Reporting
- Tailor-Made Customs Solution Design
- Training & Education
- Customs Assessment Quick Scan
- Consulting
- Customs Authorities Audit Support
- Full or Partial Outsourcing of Customs Activities
- On-site or Off-site Support
- White Label Solutions
- Peak Season Support
- Interim Management
- Centralised Service across Europe
- Management of Third-Party Customs Brokers