Customs Support Group Launches Industry Advisory Board
Customs Support Group (CSG) has officially launched its Industry Advisory Board (IAB), a consultative body designed to guide the company’s growth strategy and strengthen its leadership in the global customs and trade industry. The board brings together eight highly experienced professionals with deep expertise in customs, logistics, and trade, whose knowledge will enable CSG to anticipate market changes, identify new opportunities, and shape the future of the company and the industry.
Rotterdam, October 16, 2025 – Customs Support Group, Europe’s leading independent provider of customs clearance and trade solutions, has launched its Industry Advisory Board (IAB). This platform unites top industry experts to inspire innovation and drive new solutions, reinforcing CSG’s position as market leader, while highlighting the customs industry’s vital role in global trade and economic growth.
The IAB is launched at a pivotal moment, as customs management becomes increasingly critical for international businesses navigating geopolitical tensions and tariff disputes, regulatory changes, and rapidly shifting global supply chains.
John Wegman, CEO of CSG, commented: “The demand for customs expertise has never been higher. With the Customs Support Group IAB, we are making sure we stay ahead – not just by attracting the best talent, but by leveraging their knowledge to navigate changes in the market, shape new opportunities, and ensure CSG continues to lead the industry and deliver greater value to our clients.”
The IAB is chaired by Friederike Engelken, a recognised leader in customs and trade strategy, who combines her extensive hands-on experience with the heritage of Germany-based WZC Riemann, one of the oldest customs agencies in Europe, with almost 150 years of expertise.
Friederike said: “The IAB is about bringing together CSG’s exceptional network of expertise and putting it to work for the future. By combining different perspectives, we can generate fresh ideas, stronger connections, and real value for our clients and our industry.”
Led by Friederike, the international Board currently comprises seven highly experienced members (in alphabetical order):
- John Dawson, a distinguished expert in customs brokerage and logistics management with over 35 years of experience, is the founder of Bell Transport & Logistics in Ireland, where he established a reputation for operational excellence.
- Ton van Grinsven, a founding member of CSG, based in the Netherlands, with over 30 years of experience in global customs and logistics, has played a pivotal role in the company’s international expansion and continues to oversee strategic multinational accounts.
- Harald Halvorsen d.y., a fourth-generation customs and freight forwarding expert, represents the legacy of Harald Halvorsen Spedisjon AS – one of Norway’s oldest and most respected customs brokers – and brings extensive experience in local and international trade operations, organisational development, and strategic management consulting.
- Claudia Strobel, with over 25 years of experience specialising in digital processes, management, marketing, and human resources, is co-founder of the German iZD Gruppe, where her leadership and strategic insight were instrumental in shaping the company’s approach to innovation and client advisory.
- Gerd Strobel, a strategic consultant and expert in customs clearance and professional training with nearly 40 years of experience, has been instrumental in shaping iZD Gruppe’s growth. He also helped establish the company’s reputation as a trusted partner in customs and international trade, co-founding it alongside Claudia.
- Mark Taylor, a seasoned expert in digital customs brokerage, duty management, and international trade processes with more than 35 years of experience, is one of the founders of the UK-based Britannia Bureau Ltd, where he established a reputation for pioneering digital solutions and best-in-class compliance.
- Peter Wolf, a distinguished logistics professional with over 45 years of experience, has led major operations across Europe in shipping, agency management, and supply chain strategy. He is a partner at WCL – Worldwide Consultants in Logistics GmbH, Germany, bringing extensive expertise in transformation, integration, and operational excellence.
These leaders offer a wealth of knowledge and hands-on experience across customs, logistics, and international trade. Many of them previously founded and led market-leading customs agencies that were later acquired by CSG, and now contribute their knowledge to guide the company’s strategy, strengthen client relationships, and expand its international network. CSG is also looking to welcome additional members to the board in the coming year, further broadening its expertise and perspectives.
By leveraging the amplified expertise of its IAB members, Customs Support Group aims to continue enhancing its visibility, forward-looking development, and strategic impact, remaining at the forefront of a more crucial-than-ever customs industry.
About Customs Support Group
Customs Support Group (CSG) is Europe’s leading independent provider of customs clearance and trade solutions, enabling seamless cross-border operations through cutting-edge digital innovation and deep industry expertise.
With a presence in 14 European countries at major strategic locations, CSG offers the most comprehensive range of customs services in the market. Serving over 60,000 customers and backed by a team of 1,700 dedicated customs professionals, CSG helps businesses enhance operational efficiency and regulatory compliance in an increasingly complex trade environment.
For further inquiries, please contact our Marketing & Communications department at press@customssupport.com
