Customs Support Italy: Your Strategic Partner for Efficient International Trade

With its rich manufacturing tradition and critical position in the Mediterranean, Italy is one of the most vital gateways for European trade. In a rapidly evolving landscape that demands greater transparency, regulatory compliance, and speed, Customs Support Italy has established itself as the essential partner for companies seeking not only to trade internationally, but to do so in the most efficient and profitable way.

A Path of Strategic Growth and Consolidation

Customs Support Group (CSG) consolidated its presence by acquiring leading Italian customs agencies to create the largest and strongest customs agency in Italy, boasting a presence across all key locations. Our journey in Italy began in June 2021 with the acquisition of Sernav Group. Strategic integrations, including Mollica Customs Services Srl, Essedi Operatori Doganali Srl, M.C.S. Group, and Errek Group, quickly followed. Customs Support Italy now boasts a direct presence at key national ports, including Genoa (Voltri and San Benigno), Vado Ligure, La Spezia, Carrara, Livorno, Trieste, and Ravenna. We also operate inland at strategic hubs such as Milan, Malpensa Airport, Dalmine, Reggio Emilia, Trento, Bolzano, and Vicenza. The recent integration of Servizi Doganali Srl further solidified our expertise in complex operations, particularly the import of perishable goods through the crucial port of Livorno.

Unique Strengths in the Customs Landscape

With over 300 professionals – including a team of 20 licensed customs brokers – and a network of 16 offices covering the entire country, Customs Support Italy is revolutionizing customs services. We are transitioning from traditional paper-based methods to modern, tailor-made digital solutions for logistics service providers and manufacturers. Our Certified Reliability & Compliance (AEO and ISO 9001 certified) guarantees high-quality service and security. We provide personalized, industry-specific support for sectors like logistics, automotive, and manufacturing, backed by decades of expertise in Perishable Goods and complex fresh produce imports.

Driving Excellence and Innovation

• End-to-end Customs Clearance Services: We are your single partner for the complete management of Import, Export, and Transit declarations. We don’t just handle documentation; we leverage advanced digital tools to ensure the rapid preparation, validation, and submission of every procedure. This includes automated validation of HS Codes, efficient coordination of physical inspections, and timely management of Phytosanitary Certification requests, ensuring your goods move through customs without friction.
• Strategic Consulting, Compliance, and Data Insights: Our expert consulting team actively supports clients on Intrastat, excise duties, and VAT matters, while also specializing in customs management optimization and correct goods classification. We provide regulatory insights and strategic consulting, offering updates on legislative and trade impact, including Environmental and ESG compliance (CBAM and EUDR). We manage complex compliance for Export Control and Dual Use, sanctions, and embargoes. Furthermore, we offer advanced customs data reporting.
• Customs Control Tower: We offer a comprehensive service ensuring 360° oversight and unique European connectivity, making cross-border operations easier and faster. This platform provides enhanced visibility into all customs operations across Europe, eliminating blind spots. We act as your central point of contact for coordination, end-to-end customs clearance, and compliance management.
• Advanced Technological Support: Our dedicated IT automation team ensures a seamless experience, developing user-friendly interfaces that radically simplify data exchange and reporting. We harness the power of Intelligent Automation and AI-Driven Document Processing (IDP), blending it with our deep human knowledge – Real Intelligence – to harmonize and consolidate data. This powerful combination delivers unmatched efficiency and accuracy, exemplified by our Mirror Clearance service, which guarantees smooth import/export flows between EU and non-EU European countries.

Your Partner for the Future of Trade

Customs Support Italy offers more than documentation management: our experts visit both customs offices and client premises, bringing customs knowledge directly to the source of the goods. We are your trusted partner for unlocking savings and ensuring that your import and export operations are always efficient, compliant, cost efficient. By choosing Customs Support Italy, you gain the confidence of a sector leader, ready to navigate the full complexity of global trade.