Vacancy Customs Support Business Development Director

Business Development Director France

Location: France


Customs Support Group is looking for a driven Director of Business Development for France to increase company revenue by identifying profitable business opportunities and developing long-term business growth.

Responsibilities and activities

  • Grow key account sales and contribution by winning new clients and developing services for existing clients
  • Develop customer strategies using account planning and opportunity management approaches
  • Identify and research potential national and international key account clients
  • Establish and manage relationships with existing key account clients, prospective clients and grow your network
  • Coordinate multidisciplinary sales teams
  • Present to prospective clients and internal executives and lead client meetings/customer reviews
  • Write winning business proposals
  • Negotiate pricing and contract terms with clients and align with stakeholders
  • Support the implementation and onboarding of new clients
  • Monitor contract and SLA compliance and customer KPI reporting
  • Develop in-depth knowledge of CSG’s services and value proposition
  • Follow industry trends and competitive developments
  • Internal reporting on successes, target and KPI realization, pipeline and forecasting and areas needing improvements
  • Liaise with Delivery on onboarding customers, Operations on managing customers, Marketing on commercial actions
  • Participate in and lead sales improvement initiatives


  • You have a Master degree preferably in Logistics, Business or Marketing
  • You have >5 years working experience in business development or sales in a consultative selling role and a strong business acumen
  • You have a background in the logistics industry and knowledge of customs
  • Educational background in customs is a plus
  • You have experience in project-based working and with leading customer projects
  • You are fluent in English, both verbal and written. An additional language is nice to have
  • You like working in a dynamic team with colleagues in various countries
  • You are customer-centric
  • You are a strong communicator (also at C-level) and good at stakeholder management
  • You have analytical skills and experience working with CRM
  • You have the ability to self-motivate, aim for outperforming results and have a winners mentality
  • You have good working proficiency with MS Office applications
  • You have an affinity with social selling
  • You are open to international travel
  • You are entrepreneurial, persuasive, credible, a good listener, and proactive

Reporting line

  • Reports into the Group CCO
One file only.
5 MB limit.
Allowed types: pdf, doc, docx, zip.

If you are interested, please contact us:

Jaylene Matser
Corporate Recruiter

Telephone number: +31 (0)6 34268975

Acquisition as a result of this vacancy is not appreciated.