Marketing Officer IT

Marketing & Communications Officer

Location Germany

About Customs Support:

Customs Support Group, based in Rotterdam, the Netherlands, is a leading independent provider of customs services in Europe. With more than 1.000 customs experts, the company offers more than 10,000 customers a comprehensive range of customs-related services.

Customs Support has over 40 branches in several European countries (The Netherlands, Belgium, Great Britain, France, Germany, Poland, and Italy) as well as a network of partners in other European countries. As a result, to the many locations and the partner network, Customs Support is near customers, logistics hubs and customs offices, which ensures long-term relationships and local insights for its many international customers.

In recent years, the Customs Support Group has proven to be a fast-growing and dynamic data-driven company that, in addition to strong organic growth, was able to successfully acquire and integrate more than 25 add-ons. In addition, the company is investing in the digitization of customs-related processes for its customers, in an industry for which a significant increase in demand is because of Brexit, for instance.


In the function of Marketing & Communications Officer your daily job is dynamic and has a lot of variety. You will work for the German entity at Customs Support and support the international marketing & communications team in working to extend the presence from Customs Support both online and offline.

Activities: Enabling business growth through:

  • Coordinating marketing campaigns with internal stakeholders and external partners and suppliers;
  • Develop and execute the internal & external communications plan;
  • Developing digital marketing & communications materials and content e.g. artwork, images, text;
  • Copywriting in German and English for our website, social media, mail and communications campaigns;
  • Execution of branding our presence in Germany and rebranding acquisitions;
  • Coordinating local digital campaigns (SEO, SEA, social, mail) in cooperation with marketing agency;
  • Providing reports on analytics, KPIs and results (lead generation and conversion);
  • Identify trends and insights, and optimize spend and performance based on the insights;
  • Creating and managing mailing campaigns and lists in Hubspot;
  • Organizing digital and offline marketing events.

What do we expect from you:

  • You have a proven working experience in online and offline marketing;
  • You have proven working experience in managing internal and external communications;
  • Experienced in working on a project base and with leading projects;
  • Speak both German and English;
  • You work on Bachelor-level and have excellent copywriting and editing skills;
  • Experienced in optimizing landing pages and user funnels;
  • You like to work with data and are learning quickly. Able to analyse online data (website, leads, campaigns) and social media like LinkedIn, Xing and CRM data;
  • Familiar with online platforms like LinkedIn, Twitter and Youtube;
  • Have knowledge of solutions such as Drupal 9, Hubspot, Salesforce, Photoshop/Adobe suite and Microsoft Office;
  • You have experience with organizing events;
  • You like working in a dynamic team with colleagues in various countries;
  • You are a strong communicator with analytical skills and customer oriented.

We offer:

  • An exciting and diversified role in a dynamic and international environment;
  • A competitive salary;
  • Excellent fringe benefits;
  • Flexible workplace;
  • Training and personal development.



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If you would like to apply for a job or would like more information, please contact us:

Jaylene Matser
Corporate Recruiter

Phone number: +31 (0)6 34268975


Nicole Leipelt

Phone number: +31(0)5351 5566-20

Acquisition as a result of this vacancy is not appreciated.