Broad spectrum of knowledge and expertise
European-wide customs coverage
Objective and neutral
Facts and Figures Consulting
Our experienced consultants offer you knowledge, expertise, and capacity. What’s a labyrinth for most of our customers, is a playing field for our specialists. Our team of 25+ consultants do understand your challenges and are able to support you both on strategic and operational customs consulting levels. Temporary or long-term, remote or on-site customs consultancy: take the load off your mind and allow our customs consultants to advise you by analysing your logistics processes and optimising your customs activities.
Objective and independent
Well educated and experienced
Broad-spectrum of knowledge and expertise
Recognized for easily scaling-up
Strategic customs consulting services
Customs Quick Scan
Your company and the market environment are constantly changing. To ensure that your processes are aligned with the market, it is beneficial to regularly perform a quick scan. With a quick scan, our customs experts assess your key customs activities to identify key risks and key opportunities. As a result, we provide you with recommendations and actions for potential optimisation.
Customs Compliance Program
An end-to-end program ensures that your customs operation is compliant and efficient. Within the program, your potential risks and opportunities are assessed through a comprehensive audit, including a detailed examination of the customs processes, technology, and organisation. Subsequently, support is provided in drafting customs policies, procedures, and manuals, combined with tailor-made training & workshops on topics within customs compliance.
Supply Chain Optimalisation
We analyse your supply chain flows taking into account import, export, and transit routes and countries of application. Moreover, we identify opportunities for optimising the logistical movement of goods and storage while complying with customs rules and procedures, propose scenarios to reduce barriers to your supply chain network, and check the potential impact on customs duties.
Our consultants support in preparing and guiding your company during post-Brexit. This includes advisory on key customs aspects to better understand the opportunities, complexities, and challenges of Brexit and monitoring potential impact on your business.
Customs Support offers end-to-end customs services in multiple countries: fast, accurate and compliant
Customs Support Consulting is represented in various European countries with in-house consulting teams. We also work closely together with external experts and consulting partners. We are directly active in the Netherlands, Belgium, Germany, the United Kingdom, France, Ireland and Italy to support international customers. We combine our knowledge and expertise across the European Union to provide support on a regional, national and European level. In addition, we ensure that our clients have a single point of contact for questions regarding customs advice in different countries, so that communication is clear and the client has a complete picture.
Operational customs consulting services
How you classify your goods from a customs point of view is an important part of customs compliance. Failing to correctly classify your goods using the incorrect HS code, can have a major financial impact on your business and relations with the customs authorities. Our specialists review the customs classification codes you are using and advise on the duties involved.
Having an AEO status can provide several benefits for your organisation such as for example being recognised as a safe and secure partner in the supply chain. At the same time, meeting the AEO requirements ensures your business is compliant and in control. Our consultancy team guides you through the process, communicates with customs authorities and answers all questions you have related to acquiring and maintaining an AEO certification.
The origin of a product plays a significant role when you think of importing and exporting goods. Determining the origin can be rather complex and it might impact customs duties. To define the right country of origin for your products, knowledge of a specialist might be needed. Our customs consultants look at your specific situation, analyse the goods flow and determine whether a product meets the rules of origin.
Requests of customs permits
The Union Customs Code (DWU) contains several special procedures that aim to reduce the administrative burden of customs supervision and thus ensuring an undisturbed supply chain. There are different permits a company can apply for, such as AEO, Customs/ Bonded warehouse, and Inwards Processing Relief (IPR) which require a good administration. We can support you with acquiring these permits and setting up processes around them.
Interim customs resources
Global and fast-growing companies that are faced for the first time with customs laws, often get lost in the web of customs rules, requirements, and regulations. Being in control seems to be next to impossible due to the lack of knowledge and time within the current staff. An interim professional with broad experience and knowledge can be a solution. We solve your challenges and guarantee your business continuity without extra workload on the current staff.
Digital connectivity reduces tremendously your manual effort for entering data, prevents errors, and provides full visibility on the status of your customs data. Entering the digital world of customs handling, we advise and support you operationally in setting up digital interfacing with customs software to have a transparent and efficient customs operation.
Customs education and staff training
The customs world is constantly changing, laws and regulations change, and employees come and go. It is very important to ensure that your people are up-to-date in customs-related matters and have the correct and the most current knowledge. We offer standard and customised training and education for your staff on different customs-related topics.
Customs subscription/ Help desk
We offer ongoing advice on customs matters on an ad hoc basis or in the form of a monthly subscription. Our customs consultants answer your questions by phone, Microsoft teams, or e-mail at any time when you need urgent advice or support, for example about HS codes, BTI, import and export flows, Brexit, or any permits processes.
What customers say about us
Customs Support provides DHL Parcel with the customs and expertise for projects in which we improve our solutions from and to the EU. Professionalism and knowledge are two important aspects in the collaboration with Customs Support.