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Customs SupportItalyItaly

Customs Support Italy specialises in providing digitalised, tailored solutions for the largest logistics service providers (LSPs) and manufacturers. With a strong presence across Italy’s key ports, the company is a trusted partner, particularly in managing customs operations for perishable goods. 

Italy

Customs Support Italy offers tailored digital customs solutions for logistics providers and manufacturers, specializing in perishable goods. With a strong presence at key Italian ports, we deliver efficient and innovative services across the country.

Our journey as Customs Support Italy began with the acquisition of Sernav Group in June 2021, a leader in customs brokerage with a strong presence at major ports such as La Spezia, Genoa, and Livorno.

This was followed by the acquisitions of Mollica Customs Services Srl in December 2021, expanding our footprint in Milan, and Essedi Operatori Doganali Srl in April 2022, strengthening our position in Emilia Romagna. In 2022, we also acquired M.C.S. Group, enhancing our leadership in Genoa, La Spezia, and Livorno, while Errek Group joined us in March 2023, extending our reach in the northern regions of Trento, Bolzano, and Vicenza.


Further strengthening our position, in December 2024, we acquired Servizi Doganali Srl, a specialised customs brokerage firm based in Livorno, a key port for perishable goods. This acquisition enhances our expertise in managing complex customs operations, particularly in the import of fresh fruits and vegetables, complementing our mission to provide high-quality, tailored solutions for the logistics sector. 

With over 300 professionals and a network of 15 offices across Italy, Customs Support Italy is reshaping the landscape of customs services, moving away from traditional paper-based methods to modern, digital customs solutions. Our network is backed by a strong IT infrastructure and a team of more than 20 licensed Customs Brokers, enabling us to meet the diverse needs of our clients with precision and efficiency.  

Customs Support Italy has held the AEO certificate since 2018 and operates in full compliance with ISO 9001, affirming our commitment to service excellence and reliability.

36+

Years of excellence in customs services

14

Offices nationwide

300+

Employees

3 000+

Clients served annually

550 000 +

Declarations processed annually

Leader in perishable goods customs clearance in Italy

Over 30 years of experience

Strong port-centric operations

AEO & ISO 9001 certified

Cutting-edge digital solutions

20 Licensed customs brokers - Raccomandatario marittimo

Your Trusted Partner for Efficient Customs Services in Italy

Customs Support Italy delivers a comprehensive suite of customs and trade solutions, including specialized services such as: 

Port Services

Expertise in managing complex customs operations for perishable goods such as fresh fruits and vegetables.  

Digitalisation and Automation Customs Solutions

Robust IT infrastructure that allows us to monitor processes 24/7 and adapt to evolving digital trends. 

Intrastat Reporting 
CBAM Reporting 
Customised Services 

for sectors including fresh food, transport & logistics, manufacturing, and automotive. 

20 Licensed Customs Brokers in the Organisation – Shipping Agents (Raccomandatario marittimo) 

Your Benefits with Us

Seamless Customs Clearance at Key Italian Ports

Direct presence in major ports like Genoa, La Spezia, and Livorno ensures fast and efficient customs processes.

Expertise in Perishable Goods

Decades of experience handling fresh produce imports with precision and compliance.

Certified Reliability & Compliance

AEO & ISO 9001 certified, guaranteeing high-quality service, security, and efficiency.

Cutting-Edge Digital Solutions

Automated, paperless customs procedures for real-time tracking and optimised operations.

Personalised, Industry-Specific Support

Tailored services for fresh food, logistics, automotive, and manufacturing sectors.

Italy's Leading Customs Network

Customs Support Italy maintains a direct presence at key Italian ports, including Genoa (Voltri and San Benigno), Vado Ligure, La Spezia, Carrara, Livorno, Trieste, and Ravenna. The company also operates inland at strategic locations such as Milan, Milan Malpensa Airport, Dalmine, Reggio Emilia, Trento, Bolzano, and Vicenza. 

Bolzano
Via Luis Zuegg 2 39100 Bolzano BZ Italy
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Genoa
Via De Marini, 53 16149 Genova GE Italy
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Genoa (M.C.S.)
Via De Marini, 53 16149 Genoa GE Italy
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La Spezia
Viale San Bartolomeo, 22/I 19126 La Spezia SP Italy
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Leadership Team

Bruno Pisano
Bruno Pisano
Managing Director, IT
Davide Passoni
Commercial Director, IT
Diego Tocchella
Finance Director, IT
Francesca Pira
Branch Manager, IT
Gianluca Schiavina
IT Director, IT
AEO Certified

Customs Support Italy has proudly held the Authorized Economic Operator (AEO) certificate since 2018, validating our reliability in financial and accounting practices. 

ISO 9001 certified

Customs Support Italy operates in full compliance with the international ISO 9001 standard, reflecting our dedication to service excellence and a customer-centric approach.

Organization, Management and Control Model

Customs Support Italy ensures full compliance with Law Decree 231/01 by adopting the “Modello di Organizzazione, Gestione e Controllo ex D. Lgs. 231/01,” reinforcing our commitment to corporate governance, ethical business conduct, and regulatory integrity.

Industry Association Memberships

Memebers of Unindustria Emilia Romagna

oil cargo ship on the sea

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