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Import Customs Clearance

Streamline your import customs clearance process with our expertise

Import Customs Clearance

Reduce Costs, Stay Efficient, and Avoid Penalties with Customs Support Group

Trusted by small businesses and multinational giants across Europe, Customs Support Group harnesses the expertise of more than 1700 customs professionals to provide you with comprehensive solutions that keep your trade moving whilst minimising risk.

Unlock the potential of your data with our advanced customs technologies, automation, and digital expertise – optimising trade, ensuring compliance, and enabling seamless cross-border operations.

4M+

Declarations per year

20M+

Declaration lines per year

1700+

Customs experts

100+

Offices

Our Import Clearance Services

Full Customs Representation

Have every aspect of your customs taken care of through a single point of contact when you partner with CSG. We fully represent you throughout the import customs clearance process, guiding you through legal documentation, declarations, inspections, and more.

Digitalised Customs Clearance

Unlock the full potential of your customs processes with our advanced digitalisation and data integration solutions. We lead the industry with intelligent automation, AI-driven document processing, and real-time tracking to ensure compliance, streamline workflows, and reduce costs.

Document Preparation and Submission

Accurate and proactive, our import customs clearance experts ensure that they prepare your documents in a timely manner and liaise with customs on queries so that your goods are not held up at the border unnecessarily.

Customs Tax Management

Legally protect your cash flow and potentially reduce your overall tax spend with the help of our customs duty management experts. From deferring payment to leveraging special procedures, we help you to be tax efficient without compromising compliance.

Duty Refund Requests

Increase your chances of a successful reclaim and get your money back faster with CSG. We liaise with the authorities on your behalf to provide complete and correct information so that the refund process is easier for you and more likely to succeed.

Comprehensive Risk Assessments

Avoid the penalties of non-compliance with the help of our customs and trade experts. Our professionals conduct thorough health checks of your supply chain to identify and mitigate compliance risks, empowering you to trade with confidence.

Physical Inspections Coordination

Get the hands-on support you need to minimise delays during the cargo inspections by customs authorities. We’ll manage the process for you and provide the right information, so your goods are not held longer than necessary.

Correct Goods Classification

Pay the right tax, meet your obligations, and potentially save money with the help of our goods classification experts. From unlocking preferential duty rates to leveraging special procedures, we help you to make more efficient procurement decisions.

Import Clearance Expertise

Providing extensive knowledge and expertise throughout Europe, our import customs clearance professionals are here to help you understand tax regulations, rules of origin, excise, classification and more – and help you use them to your advantage.

Mirror Clearance

Avoid delays when importing from the EU, UK, Norway, or Switzerland by leveraging our mirror customs clearance service. Fully automated, it provides you with matching export and import declarations so you maximise your efficiency and minimise your risk.

Unlock Reporting Capabilities and Data Analytics

Gain full visibility into your customs operations with our cutting-edge digital solutions. Get structured customs-related data into a unified format, ensuring seamless access and enhanced clarity across your European operations. Harness the power of data analytics and intelligent reporting to drive strategic, data-informed decisions. 

Import with confidence. We’ve got your back.

Our expert team, combined with advanced digital tools, ensures that your import customs clearance process is efficient and compliant. Whether you are a small business or a large multinational, we have the expertise to streamline your operations. Leverage the power of your data with our innovative customs solutions, automation, and digital proficiency, driving efficiency in trade, securing compliance, and facilitating smooth cross-border transactions.

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How Your Imports Benefit from Our Expertise

Smooth, fast, and hassle-free — efficient Customs Clearance keeps your business ahead

Supply Chain and Logistics Efficiency
  • Frictionless border crossing
  • Reduced transit times and minimised waiting hours
  • Avoiding supply chain delays
  • Flexible border crossing points
  • Customs performance management analytics
  • Customs live track and trace capabilities
  • Contingency back-up
Financial Performance and Cost Reduction
  • Reduction of customs handling costs through digital solutions
  • Avoidance of fines, penalties, goods demurrage and detention
  • Possible reduction of duty payments
  • Labour costs savings
  • Enhansed reporting capabilities
  • Minimisation of financial risks
Regulatory and Compliance Impact
  • Ensuring compliance
  • Safeguarding brand and reputation
  • Avoiding fines and penalties
  • Improved data enrichment and visibility
  • Enhanced reporting capabilities
  • End-to-end audit trail

Import Clearance
Frequently Asked Questions (FAQ)

Import customs clearance is a necessary procedure before goods can be imported internationally. After customs clearance, goods are in free circulation and can be handled accordingly.

You can make and submit an import declaration yourself or through a logistics partner, but this process can be complicated.

Firstly, although customs authorities within the EU are united in trade agreements, they still have different electronic platforms for creating and submitting import declarations. With a network of 1700+ experts across Europe here at Customs Support, we are well-versed within the reach of authorities and their unique requirements.

Secondly, changes in laws and regulations can be time-consuming to keep track of and can lead to errors. This complexity can result in delays and heavy fines. So, why risk it when we can empower your import customs clearance today?

Simply put, the import broker clears goods on behalf of the importer. Customs procedures can be complex. Laws and regulations are constantly evolving and changing. Each change can have significant implications for your operation. Our customs experts make sure your goods cross borders on time and with the correct documents.

The price of an import declaration depends among others on:

  • The complexity of the declaration
  • The frequency of the shipments
  • The number of different products (HS codes)

The price range for import declarations per shipment can vary. Talk to us today to find out what costs you may face.

  • Fast, accurate, and compliant: Customs Support offers end-to-end customs services in multiple countries.
  • Strict compliance: we make sure you are compliant with regulations to mitigate customs-related risk and exposure.
  • Qualified professionals: our highly skilled professionals offer customs expert advice to optimise your duty management and help you save costs.
  • Online and real-time: we offer real-time compliance and finance dashboards to manage your customs portfolio.
  • EU-wide coverage: we have offices in multiple countries, but thanks to our network of trusted partners we have an EU-wide coverage.
  • Innovation & digitalisation: we use advanced IT tools for customs declarations and customs data exchange.

At Customs Support Group, we believe fast and efficient customs clearance relies on a partnership supported by our expertise and advanced technology. We empower our clients with smart tools for the efficient sharing and storing of information because we know that to clear goods quickly and accurately, we need access to a range of important documents. But what kind of information and import documents do we need from you?

  • An import declaration order form
  • A direct representation agreement
  • A fiscal representation agreement, when applicable
  • A recent copy of the Chamber of Commerce (CoC)
  • An ID copy provided by your authorized person (according to the Chamber of Commerce)
  • A copy of your previous customs number
  • Our packing list and your commercial invoice (preferably in PDF or CSV format) including commodity codes and the number and weights per commodity code

We know we can’t make the challenge of customs go away, but we can make it easier. Find out more about our advanced technological solutions and how we are paving the way to a digital customs future by speaking to a team member today.

Discover Our Full
Service Portfolio

Import / Export / Transit Declaration Services
Trade Accreditation & Customs Support
Duty Management
Compliance & Reporting
Customs Centre Of Excellence
Customs-as-a-Service
  • Full or Partial Outsourcing of Customs Activities
  • On-site or Off-site Support
  • White Label Solutions
  • Peak Season Support
  • Interim Management
  • Centralised Service across Europe
  • Management of Third-Party Customs Brokers