The Netherlands


100,000 Declarations 

Portmade started as the department that dealt with all services not directly related to the CMB Ships in the Port of Antwerp, the second largest container port in Europe. They took care of many different services for CMB Customers, like container logistics, arranging transportation to and from the port, and customs brokerage services. 

With 5 experienced declarants, they processed over 100,000 declarations each year. 

Colleague working at their desk

The Customs Authority will discuss the current issues with the European Commission and will release the new implementation date as soon as it is known. 

What can you do to prepare for the migration to DMS? 

The Customs Authority has released a checklist for companies to start preparing for the migration to DMS. 


Across the Customs Support network, consisting of over 70 locations in 12 countries, our people speak several languages to each other every single day. It is our team’s diverse cultures and backgrounds that allow us to learn and grow together, and we like to celebrate it.

Intercountry relationships

When we asked some of our 1500 + customs experts to comment on what they like about collaborating with their foreign colleagues, this is what they had to say:


Convooien and Licenten 

The Dutch word for Customs is Douane. The origin of this word can be found in Latin, where the word doane means toll building.  

Dutch History (Image of a dutch classic landscape)

Who are you?

My name is Jeffrey Havelaar. I am 36 years old and live in Rotterdam with my wife and daughter. I have been the Operational Manager for the Consultancy division of Customs Support for over two years.

Jeffrey Havelaar in front of a NL Flag

In this series, we will interview the people who are always ready to assist you with importing or exporting your goods without worries. Next up in this series is Nicolas Collart, International Customs and Compliance Director at Customs Support Group.

Nicolas Collart